We accept returns within fourteen (14) days of purchase (the date listed on your receipt) for most items in new condition. Returns will be refunded to your form of payment (credit card, PayPal etc.) with a $5 shipping and handling fee that will be deducted from the amount refunded to you per label created.
Items returned within fifteen to thirty (15-30) days of purchase will receive store credit with a $5 shipping and handling fee deducted from the amount refunded per label created. You will be emailed a store credit code to the email address on file within five to seven (5-7) business days after we receive the returned item.
Items must have all original tags and be unwashed, unworn and unaltered to receive a refund. Items that appear worn, altered, torn, have deodorant stains, smell of smoke, alcohol, or pet orders, have pet hair, etc are not eligible for a refund.
We will contact you to let you know that the item is non-refundable and you must contact us within fourteen (14) days if you want the item returned to you. You will be responsible for paying a $5 return shipping charge if you choose to have the item returned to you.
If you do not contact us within fourteen (14) days or do not want the item returned to you, we will donate the item to a local charity.
If you receive an item that is torn or defective in any way, contact us within (3) days of receiving your order letting us know what is wrong and including a picture of the defect. Once we receive the returned item we will inspect it and determine if it qualifies for a refund or exchange. If we do not have the item in stock you will receive a refund to your form of payment (credit card, PayPal etc.) If we have the item in stock we will ship the new item to you within three to five (3-5) business days of receiving the item.
Items purchased on sale are final and can not be returned.
If you want to exchange your item for a different size, simply request a refund and place an order for the items you are wanting since our items sell out quickly.
Return items to:
ATTN: Return Department
120 E. FM 544
Murphy, Texas 75094